• Farnborough Airshow

    I wanted to thank you all for the help you gave me, my client AMDI and Morocco in general, for its first participation to the Farnborough International Airshow. In all the fields you’ve showed a lot of patience and a professionalism beyond our expectations, since the beggining of this operation, several month ago, til’ the end last Sunday. Without you, all this show wouldn’t h...

  • ITEC

    We appreciate that the monitors were delivered with both DVI and VGA cables, which made our set up super smooth.

  • DBpixelhouse

    We played your video for 3 days solid and it drew the crowds to our stand – we were fortunate to have an end slot so pointed our 22” monitor into the aisle and the video caught people’s attention. It looked fine on the larger screen. Thanks again for your help with the tight deadlines - it’s been well worth it. I would highly recommend you in the future for not only the f...

  • Ecobuild

    Staff were excellent at the exhibition. Impressed that they remembered our names. Painless experience and would use again and recommend to others. AV equipment was booked by others but the whole process seemed very straight forward. Fantastic consistent service. We changed our mind on site about the screen size. You're guys were very helpful - they showed us the options - they were great. LOO...

  • London Book Fair

    I have completed the satisfaction survey, but just wanted to add a personal thank you to you and the team for all your help and support, much appreciated.

  • Mobile World Congress

    Just wanted to let you know that Ben has provided excellent service onsite and has gone above and beyond. Excellent service all around.

  • Mobile World Congress

    I'd like to thank you for the prompt response and great service we've received at the MWC. I'll definitely keep you guys on file for future events!

  • Online Information, Olympia

    The installation and service at Online Information was professional and courteous - the best I've ever seen.

  • CPHi

    Good job...The on site team were very helpful.....No complaints at all

  • CPHi

    DB Systems is great. Been using your services and equipment for 5 years and always an excellent experience. Will continue to utilize DB Systems as my AV vendor in the future.

  • DSEi

    We assume we are getting the best value for money and trust DB to always provide the best monitors.

  • DSEi

    The gentleman that helped us at the show was top notch. He came back several times during the show to make sure everything was okay. He even checked back to change the batteries.  A++++ Service from him!

  • DSEi

    The quote was competitive and I was talked through my options etc at my initial enquiry which was very helpful The personal customer service made it a pleasure to work with DB Systems. The man that installed our screen on site was also very helpful, working with us until we were happy and the collection of the equipment at the end of the show was very prompt. Thanks for all your help.

  • DSEi

    I enjoyed working with every single member of your staff. Very good service was provided. There was only one delay when we needed our laptops to be setup to work with the touchscreen monitors but we realize that everyone was very busy at the time. A special thank you to Jay Goldson.

  • Helitech Duxford

    How important is response time? Very important since I have to manage different files on different shows and events at the same time and having a quick response allow me to work more efficiently and coordinate all the different elements of my job. THANKS.....It's very comfortable when you can rely on a supplier!!

  • Labelexpo Europe

    There was some mix up in the screens I ordered, but things were picked up on site (LX Brussels) perfectly! Thanks!

  • Offshore Europe

    We have our own A/V equipment, but have recently added audio to some of our presentations. After discovering that we had no audio cables, you provided some to get us throught the show.

  • DSEi

    Many thanks for the final quotes and very informed breakdown of extra’s. It was great working with you again and the team were brilliant, please pass on our thanks to all.

  • DSEi

    Please pass on my thanks for an excellent team effort. A great stand and good customer interaction. I was proud of us. Well done to everyone.

  • Mobile World Congress

    The service before the event and during the event was excellent and over my expectation. The equipment (Monitors, Video and Audio ) was looking good and worked very well . The personal that worked on site were very professional and gave a great service. Special thanks to Laura Edney from DB Systems for the excellent service and professional work before the event and during the event.

  • Breakbulk, Antwerp

    The support guys at the exhibition were excellent - very friendly, professional and extremely helpful - well done

  • IDEX

    THANK YOU for the outstanding work your team has done. Lockheed Martin is extremely pleased!!!

  • Paris Airshow

    I just wanted to send you a quick note to let you know what a fantastic job Richard did this week. Everything went incredibly smooth in the press briefing room because of his professionalism and positive attitude. He was a very valued member of the team.

  • British Medical Society

    A superb booth has been built there.... Many thanks and congratulations for this excellent Abilify booth organization, with the nice Quiz and the famous Virtual Sedation area! You + the whole BMS EMEA team, not to forget Heather, Amanda, Gareth and Inès - the smiling coffee lady -  worked very well together.

  • Farnborough Airshow

    Once again, Farnborough International was a huge success for SDD Exhibitions’ clients. I would like to thank the DB Systems team for their excellent contribution to our success at the show - your blend of technical know-how and superior service is a winning combination that ensures our clients receive the best value possible.

  • Thales Pavilion, Farnborough Airshow

    Just a quick email to say thank you very much for helping to make the Thales Pavilion a success at Farnborough International.  The feedback from our Thales colleagues, senior management & customers has been very positive.  This year especially was a great challenge - New site, new building and many new project team members.  It has certainly been a pleasure to work with you all ...

  • IFPEX

    I want to thank you for the great support for Birmingham. Our customers were very happy about the fast and professional support.

  • Farnborough

    I have to say with all honestly, DB systems were probably the most competent, dedicated, organised and technically able company that I have worked with in a long time. Certainly my best Farnborough ever - and I have done quite a few!!

  • Convergence Summit North

    Can you send a big thank you to Richard and his crew. They were really helpful.

  • IRRV Brighton

    Please pass on my thanks to your team for their support at the IRRV conference.

  • Mortgage Business Expo (Spring)

    Thanks again to you and your guys onsite. DB Systems are always helpful and in good form even on the 'long' days which is great. Thanks again!

  • Farnborough Air Show

    I work with Lockheed Martin supporting them with their IT and A/V requirements for tradeshows. I wanted to send you this email thanking you and your company for the outstanding service that you provided to Lockheed Martin for the Farnborough Air Show. You have assembled a great team and their flexibility, expertise and rapid response to requests helped to make this a wonderful show and is a ...

  • Griffin

    ....good friendly service - very efficient - happily go to the pub with your staff. ....the service I received from start to finish was exceptional. ....nothing but praise for the efficiency & helpfulness. I just wanted to thank you for all your help and support during the show. You have been great helping me choose which screen to order and which stand I needed. You were brilliant or...

  • Max Power

    I would like to highlight and express my thanks to Jon Wilson who supported the delivery of our exhibition @ Max Power over the 3 days. At all times he was available, very professional and polite and was more than happy to help cover the stand through out the day when one of our staff turned in sick on Sunday.

  • Online Information

    I would like to thank you for your guidance in helping me to make the Online Information a productive experience for my colleagues! We managed to pull everything together in very little time. I appreciate all your help.

  • Boehringer UK

    I would like to take this opportunity to thank you and the team for all your hard work at the ICSE exhibition in Madrid. Having never exhibited before it was a real eye opener and you provided an excellent service. See you next year in Paris??

  • HRD Exhibition

    Extremely helpful & friendly service throughout the show. Both Matt & Nick were a credit to your company. The support & professional service received was second to none.

  • Lockheed Martin

    Gentlemen I'd like to take a moment to thank Jonathon Wilson once again for his outstanding support of the Lockheed Martin booth at ITEC. Jonathon is a true professional who is willing to do whatever it takes to ensure our AV requirements are met. So.. Thanks to Jon and thanks to DB Systems for another successful European show.

  • MRO Europe exhibition

    I would like to thank you and your staff for supporting me and The Boeing Company at the MRO Europe exhibitions since 2000.....Andy Turley is always a welcome sight as our ever present difficulties with internet hook ups through our firewall require his magic.

  • Farnborough Air Show

    I would like to thank you, your staff and the freelancers you employ for all your patience and help during the Farnborough show. I have been in the industry for over 20 years now and I can honestly say with my hand on my heart I have never worked with a better bunch of people and I thank you all, especially Matt Maybury.

  • IMHX, NEC

    Just wanted to say a small thank you from me for all your help on IMHX. If it was not for all of you, things would not have run as smoothly as they did

  • CNi

    Just a quick note to say thank you for all your hard work. I would also like to pass on that my show director came and told me how impressed she was with the professionalism and how hard working all the guys on the floor are. I look forward to working with you again soon.

  • Baby Show

    I just wanted to say a big thank you to your team onsite at the baby show! Jamie was brilliant and went over and above his remit (helping Bob Titzer with editing a dvd..) he also bought us chocolates which were very much appreciated! Matt and Alex were a pleasure to work with as always too...

  • CPHi

    I just want to say a big thank you to you and the team. Another great job! I look forward to seeing you soon.

  • Triple I

    I just wanted to say thank you very much for supplying the AV for Triple I - Ben and Matt who looked after us were great and very helpful! A big thank you to you as well for going out of your way to get the Velcro for me!!

  • IDEX

    I wanted to let you know how happy we were working with your team. John is the best person ever we have been working with and hopefully I will meet him again and invite him for lunch or drink sometime to thank him again. All our customers were very happy to work with you.

  • MIP TV

    I just wanted to say a big thank you for all your help on site! It was very reassuring to have you so visible at all times and always on hand to help, which was just great, so thank you. Your help with the TF1 presentation was invaluable and so thank you for this as well.

  • CMP Information

    Just wanted to say thanks for all your help at Hi last week. It was a pleasure to work with all of you and hopefully we will work together in the future. Your input made everything run a lot smoother and took a weight off my mind knowing I could just let you get on with it all! Say thanks to all the team for me, it was an exhausting week and I still now feel a little tired! Am enjoying being ba...

  • Softworld HRP / A&F

    I just wanted to say thanks to you, Nick, Gabriel and the rest of your team for all your hard work at the show. Everything went off without a hitch so that made my first show in charge of the conference a lot easier! I'll be in touch next week with the slides for supply chain.

  • Mortgage Business Expo

    Just a quick note to say thank you for all your hard work on Mortgage Business Expo. I realise it was hard work at times, but the look and feel of the show was commented on by exhibitors, visitors and interally on several occasions and this is a real testament to the team effort that went into making the show a success. Please pass on our thanks to your team and I look forward to working with y...

  • Online Information & Information Management Solutions

    We wanted to thank you and your team again for helping to make Online Information and Information Management Solutions such a great show. Our second successful show this year! I know the event was very busy for you guys not just with the exhibitor orders and the Microsoft Pavillion, but the various functions certainly kept your team busy. As always, Steph was an asset onsite as well as Matt,...

  • Softworld A&F, HRP, BPPM

    Mads and I wanted to take this opportunity to thank you and your team for enabling us not to worry too much about Audio Visual onsite at this years Softworld. Steph and the rest of her team were a joy to work with and were very prompt at tackling any of the AV problems we had onsite. The seminar rooms and masterclass theatres ran a lot smoother than in previous years and certainly proved much l...

  • Online Information

    Just wanted to say big thanks to you and the DB team for all your efforts at Online last week. Bel and I were really pleased with how well everything went in the conference and the seminars - technicians were great, everyone knew what they were doing - definitely helped with the smooth running of the event.

  • Internet World

    I just wanted to take this opportunity to say a big thanks for all your hard work and assistance both in the run up to and whilst on site for internet world. Its really a pleasure to be working with you all again. Thanks again.

  • DSEI

    Thanks for a fantastic job at this show - all my clients were extremely happy.

  • Viva Italia

    Thanks so much for all your hard work on Viva! Richard - how you kept smiling through the stage saga and the mad Dr Fox in the Club Room - I don't know!

  • Financial Services Scotland

    Thank you very much for the contribution to the first Financial Services Scotland held at our event. Your help has been invaluable to us and has aided in the smooth running of the show. Both the look and feel of the show was well received by all which is testament to everyones hard work in such a short tenancy.

  • CMP Information

    On behalf of the Operations Team, I would like to thank you and your team for working so hard and contributing so much to make this year's CPhI and Fi the best. The shows looked great and we were delighted to have worked with DB Systems this year. Please pass this thanks to your team and in particular Mark, David, Alistair, Richard and Stephanie as they all played their part in the success.

  • Tarsus Martex, Brussels

    I didn't get a chance to thank Andy and Jonothan for all their hard work. They did an amazing job of overseeing the AV. Is it possible that you could pass this on for me please. Thanks so much for your hard work and assistance too!

  • Spearhead Exhibitions

    I just wanted to drop you a line to thank you for all your support & assistance at DSEI & Helitech this year. We reallly appreciate the part DB Systems played in making these such successful events. Please pass on my thanks to everyone who worked on the projects both in your office and on site, we enjoyed working with you all again. I hope the shows were as successful for you as they...

  • NAPF, Manchester

    NAPF was a resounding success and I want to thank you and your team for your significant contribution. Together we produced a highly successful and great looking show, which through your efforts went well at all stages of the build, show open and breakdown.

  • Exposures

    On behalf of the Exhibiting Show team I would like to say Thank you to you, Oliver and Gary for providing the help, expertise and equipment on Friday. The workshop went really well and the equipment and service was excellent. If I can be of any assistance to you and your team in the run up to the show, please do not hesitate to contact me.

  • Tarsus Martex

    Andy and James were great at Employment Week, thank you! Thanks for everything Oliver.

  • Imark

    We are pleased to be able to inform you that based on exhibitor research that we have conducted, and on our own internal review, we would like to appoint you in principal as our official contractor for AV and computer hire across all Imark shows.

  • British Dental Association Exhibition & Conference

    A huge thanks to you and the DB Systems team for all their hard work last week. Everthing seemed to go really smoothly and I cannot believe it is all over. The team onsite were great and must thank them again for putting up with our regular the printers not working whines.

  • Online Information & Information Management Solutions

    Just a quick note to say thanks for everything especially James and Usi who were fabulous onsite.

  • Nimlok Ltd.

    The Highways Agency Conference schedule has required DB Systems to provide the Audio Visual support for various conference audiences and venues. DB Systems has consistently delivered a professional and successful event. They are knowledgeable and creative.

  • The Sports Show

    Thank you so much for the overwhelming support that you gave to The Sports Show this year. It was great to know that The Stadium was under your watchful eye both in the run up to the show and onsite with your stage managing skills! I don't know what we would have done without you.

  • Times Cheltenham Literature Festival

    Its all going very well, and your technology has been extremely well received.

  • Railway Safety Standards Board

    I am writing to thank you and your team for all your support at the event yesterday. Your professional manner and the way you and your team handled the AV at event is greatly appreciated and contributed to making this year’s conference extremely successful. We are confident that delegates will have found the day interesting and enjoyable.

  • London Calling

    Thank you for very soon answer. I really appreciate your work speed!

  • Production Company, London

    I just wanted to drop you a quick line to say thank you to you and the rest of the crew for the excellent work that you did for us at our recent conference. Even with the very minor, banner, lighting and array competition for location and space, no one seemed to be fazed and everyone continued to give 110% from start to finish. As usual the final result was outstanding. Thanks once again ...

  • VNU, London Conference

    We were delighted with the service, design etc and you really helped to make the whole day much more manageable. Particularly impressed with the flexibility and ease in which you fitted in with our requirements. THANK YOU SO VERY MUCH and look forward to dealing with you again.

  • VMC, London Conference

    I would also like to take this opportunity to thank them from my side and look forward to work with you in the future. They did a superb job, and was very professional. Thanks again.

  • Tallen, New York

    Thanks to you and your team for a GREAT JOB done on the event in France.

  • Hereford Hospitals NHS Trust

    We both wanted to thank you for all your support with setting up the conference it all went extremely well.

  • EEDA Conference

    I just wanted to say thanks again for your help and hard work on the EEDA project. Our client is absolutely delighted and all the feedback has been really good. Please pass on my thanks too to Rich, Dave and the rest of the guys. As always everyone was extremely helpful and professional throughout. I look forward to working with you again soon.

  • Highways Agency

    I would like to pass my thanks on to you and your teams, it would seem that our efforts paid off and the conference was way more successful than previous years.

  • Hewitt, Bacon & Woodrow

    "On behalf of Hewitt, Bacon & Woodrow, I want to extend thanks to you and your team for helping to make our gathering such a success. Ollie was extremely competent technically, very proactive and extremely helpful. Should the opportunity arise I would have no hesitancy in enlisting your help again."

  • G A Pindar and Son Limited

    Just to say thanks for Monday night - our Chief Exec was very pleased with the set up and the way your chap sorted everything. From what I can understand the meeting went off without a hitch.

  • Professional Pension Show

    it's been a pleasure working with you and the team, you've really made our events special (even that crazy one with all the Norwegians in Manchester, remember that?) & thanks for all your efforts..

  • EEDA Conference

    I would just like to say again thank you so much for all your help and support over and above the call of duty & for helping make the event even better than my expectations! The lighting effects were awesome!

  • Eurosatory, Paris

    It really was a pleasure to work with him and all the guys out there, we are always quick enough to complain but I wanted to take to time to praise for once.

  • DEFEXPO 2010, India

    I hope Nick got home from Delhi OK! He did a superb job, once again!

  • DSEi

    I would like to thank you on behalf of the Rapiergroup team and BAE Systems for an outstanding project effort during the planning, build, show and de-rig of DSEi this year. Few of our clients ever realise how much effort it takes to deliver on this scale and it is a testament to your team's skill that we delivered on time to their great satisfaction.

  • ESC 2009

    ...just a quick note to say thanks to all for working very hard at ESC 2009 on all the stands. In particular to Andy and Gareth working on a/v stand-by, Please pass on our comments to them. We appreciate this a great deal and through this team work, the clients are also very happy.

  • GamesCom 2009

    Thanks so much for all your incredible effort and attention to detail throughout the build up to this event and for all your hard work and friendly professionalism on site too. It really has been an absolute pleasure working with you and the DB team and I'm looking forward to working with you again soon too.

  • Paris Air Show

    Just wanted to let you know what a great job Laura, Tom and Andy C did for us in Paris, Tom especially is doing an outstanding job for us and is a credit to your company, its about time he had a few golf lessons and joined the annual tournament

  • Paris Air Show

    I also wanted to say thanks for the great support we received from the whole of the DB team at PAS - as usual, you made the AV contract very easy to manage. Please pass on my thanks to all the crew, but especially Winnie, Beard, Little G and Sav. I hope they are all enjoying a well-earned rest.

  • Mobile World Congress (MWC)

    I just wanted to drop you a note to say thank you for everyone’s hard work for us at MWC this year especially on the Brightstar Pavilion. Please pass on an enormous thank you to Ali and Jamie for once again doing a fantastic job with all the video production, the screen set up and then the on site support. Both of them were so helpful during the show. It was a pleasure to work with the...

  • Paris Air Show

    We all found the technical staff at Paris very polite, competent, organised, attentive and on-time making our job that much easier! Thanks you to all of you involved.

  • Paris Air Show

    Just a note to thank you and the entire team very much for your hard work at the Paris Air Show this year, and to congratulate you on a job well done. We are hoping that the success of our projects at the show will lead to repeat work and Farnborough and other shows in the future. This success, as you know, is only achieved through the hard work, professionalism and team work of SDD Exhibitions...

  • MSPO

    Just wanted to say a huge thanks for all your help at MSPO. I know our customer was very happy with all your efforts. There were occasions when you went well beyond the call of duty and that was very much appreciated. It was a real pleasure to work with you.

  • Impact, New Jersey

    I wanted to thank you for all the help and support that you and your team provided to Impact through the production of EASD. The show was very successful. Andy and the onsite crew were extremely knowledgeable, efficient and professional-I cant sing their praises enough. It was a pleasure to work with you and as opportunities arise for Impact to do projects overseas in the future we will certainly ...

  • PPI, San Francisco

    I was very pleased with the service you provided at 3GSM in Barcelona. Both Andy's were great to work with, responsive and I couldn't have asked for better service before 3GSM and at the event itself. Please let everyone know that the customer and PPI were extremely happy with everything DB did for us. I will definatley call you again when we need this service. Thank you so much.

  • Exhibit in Europe

    Just to let you know that I was really pleased to work with you guys, just let them know if you have the chance: Matt, Nick, and so on.

  • GPS Inc, New Jersey

    Thanks for a job well done at SIBOS! Kevin told me your team did a wonderful, professional job. Thanks again for all your help.

  • Rampage Event Management

    Thank you so much to you and the team for supplying the plasma screen and helping me out in Copenhagen. Nick and Justin were first class and couldn't have been more helpful. Please can you pass on a big Thank you to them both?! Apple James was a star too!

  • Rapier Group

    ...huge thanks to you and all your team for all your hard work and patience. It was all appreciated.

  • SDD

    Pls pass on thanks to Simon and Joe who did a great job in Abu Dhabi.

  • GLS Design

    I have just realised that I have neglected to say thank you to yourself and your colleagues for all the hard work you put in for CeBIT. Our customer was very pleased with all the help they received and said that the service was excellent. They said that this was their best year and was stress free! The mobility people were particularly happy as they were up and running a couple of days before t...

  • Concept 2 Reality

    Richard was a really great guy and an excellent help on his stand........ I couldn't have been happier with the event.

  • SDD

    Just a note to thank you very much for assisting us with our successful presentation in Washington DC this week. Your contribution very much helped to impress the client that we were very capable of undertaking their project in Berlin.

  • JPR Ltd

    The Job you did last week in Milton Keynes went very well indeed, excellent service and your man was very helpful on site, well done.

  • Clarion Events

    I would just like to drop you note to say thanks for your assistance so far, we had a very successful couple of days last week and all the technical things worked perfectly. Your advice since October and staff at the exhibitions has been most helpful too, please pass on my thanks.

  • NEC, Metropole

    From the moment I first spoke to you to the end of the event, I have been nothing but impressed with DB. You are a joy to work with. You have the knowledge and experience I need and you have this miracle quality that just takes all the stress of an event away.

  • Impact Unlimited

    I finally have a moment so I just wanted to reach out and thank you and the DB systems team for your help with EAU. James and Jonathan were very helpful and efficient onsite-and it was especially helpful that Jonathan offered to give the stand extra attention while I took a lunch break each day (phew!) I couldn't have done it without him. Anyway, it is always a pleasure working with you and I l...

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Terms & Conditions of Hire

Terms & Conditions of Hire

1. In these condition unless the context otherwise appears the following words and expressions shall have the following meanings:-

  1. “These Conditions” - Means the conditions of hire herein contained.
  2.  “The Company” - Means DB Systems Ltd
  3.  “The Hirer” - Means the person, firm or company who or which has agreed to Hire the Equipment from the Company.
  4. “The Equipment” - Means the Equipment specified overleaf or on the invoice of The Company together with (if any) the accessories and flight cases specified overleaf and any part or parts of the same.
  5.  “The Technicians” - Means the employee(s) agent(s) or Subcontractor(s) of the Company (if any) supplied with the Equipment to operate the same the number of which (if any) shall be specified overleaf.
  6. ( “The Agreement” - Means the agreement between the Company and the Hirer for the Hire of the Equipment
2. The Agreement is subject to these conditions which supersede all previous communications, representations, and agreements whether written or oral and no additions or alterations to these conditions shall be binding on the Company unless agreed in writing and signed by a duly authorised officer or employee or agent of the Company. Any terms and conditions proposed by the Hirer shall only apply if the same have been agreed by or on behalf of the Company in accordance with the provisions of this paragraph and in the case of any conflict between such terms and conditions and these Conditions the latter shall prevail.

3. The Company endeavours to ensure that the Equipment is sound and in good order and condition at the time of delivery to or collection by the Hirer but it shall be the responsibility of the Hirer to ensure that the Equipment is fully suitable in all respects (including type and condition) for the purpose for which it is hired. Upon delivery or collection Equipment shall be examined and checked by the Hirer before being taken into use and if found to be defective or deficient will be replaced or defects of deficiencies remedied by the Company without additional charge but in no circumstances shall the Company be liable for any loss or damage whatever kind however caused arising out or in connection with the use of or the inability to use the Equipment.. The Hirer shall use or cause to be used the Equipment in a skilful and proper manner and shall at his own expense keep it in good and substantial repair and condition (save for fair wear and tear) and further shall take all precautions necessary to ensure its safety and security. The Hirer will not open the outer case (if any) of the Equipment or of any item or part thereof nor interfere in any way with the Equipment or the mechanism thereof or any nameplates or signs or serial numbers thereon and will not expose the Equipment to the elements (in particular to salt water and spray) and will keep the Equipment protected in all respects. Unless the same shall have been caused by the wilful default or wilful misconduct of the Technicians any loss or damage to the Equipment including loss or damage caused by non familiarisation or misuse of the same is the sole responsibility of the Hirer who will be charged with the cost of repair or full replacement value of the Equipment as the case may be. The Hirer must not repair or attempt to repair or request a third party to repair or attempt to repair the Equipment.

4. Any order or instruction required to be given to the Company by the Hirer shall be given by him or his duly authorised agent in writing. If given orally it shall be confirmed in writing to the Company within three days. The Company shall not be liable for the consequences of any inaccuracies or misunderstandings resulting from any order or instructions by the Hirer not received by the Company in writing or so confirmed. The Hirer shall be solely responsible for any statement, representation, order, instruction, guidance or advice made or given by the Hirer to any Technician.

5. The Equipment shall be delivered and collected at such time and place as shall be mutually agreed between the Company and the Hirer. If delivered to the Hirer the signature of any person purporting to be any employee of the Hirer shall be sufficient evidence of delivery. The Company shall use its best endeavours to comply with any time schedules but will accept no liability for non delivery of Equipment or non arrival of Technicians by a specific time or date or within a specified time from receipt of order. The Company shall not be liable for delays due to unforeseen circumstances or due to causes beyond its control including but not limited to acts of nature, acts of government, labour disputes and delays in transport.

6. Unless otherwise agreed in writing between the Company and the Hirer it shall be the responsibility of the Hirer to return the Equipment to the Company on termination of the hire. If the Company agrees to collect the Equipment on termination of the hire the Hirer shall remain fully responsible for the safety protection repair and condition (subject as aforesaid) of the Equipment until it is in the possession of the Company.

7. During the continuance of the Agreement the Hirer shall pay to the Company by way of rent for the hire of the Equipment and the Technicians the Company’s hire charges shown in the Company’s hire catalogue current from time to time or such other hire charges as may have been agreed in writing between the Company and the Hirer. For the avoidance of any doubt the Hirer shall be liable for payment of hire charges as from the time for which the Equipment is ordered (which shall be the commencement of the hire period) until either (i) the time of its return to the Company or (ii) if the Equipment is lost or stolen or is otherwise irrecoverable or is damaged then in any such case the time of its replacement or repair and the Company undertakes to replace or repair the same as soon as reasonably possible. A 24 hour period or part constitutes one days hire.

8. In addition to the charges referred to herein the Company at its sole discretion may require that the Hirer shall pay to the Company charges in respect of insuring the Equipment upon the terms and conditions and subject to the exclusions of liability contained in the insurance policy for the time being in force which the Company has negotiated for such purposes. A copy of such policy shall be made available to the Hirer upon request PROVIDED THAT where the Hirer has confirmed that it has arranged insurance cover which is already in existence against all risks for the full replacement value of the Equipment and given full details thereof to the Company then the Company may waive this requirement.

9. Without the previous consent of the Company, Equipment must not be used on any abnormal or hazardous assignment, taken out of the United Kingdom or taken from the ground other than on a regular scheduled flight by any airline recognised by I.A.T.A. The Hirer shall be solely responsible for obtaining all customs clearance licences and permits as shall be necessary to take the Equipment out of the United Kingdom. If any Equipment taken out of the United Kingdom is lost or damaged or breaks down and the Company agrees to replace the same or similar, the Company’s liability shall only extend to delivery of any replacement at an address in
the United Kingdom if originally delivered. If the Hirer collects, the Company’s liability shall only extend to the collection address.

10. In addition to the Hire charges for the Equipment the Hirer shall pay all delivery charges.

11. The Hirer shall pay Value Added Tax at the rate current in addition to all charges due to be paid by the Hirer to the Company under the terms of the Agreement.

12. Without prejudice to any other right or remedy available to the Company in the event of the cancellation of an order by the Hirer the Company reserves the right to make a cancellation charge as follows:-

Notice Given of Cancellation % of Total Hire Charges
15 days or more no charge
14 - 2 days 25%
Less than 48 hours 50%
Less than 12 hours 100%

 
 13. All hire and other charges are net and unless otherwise agreed between the Company and the Hirer shall be due and payable within 30 days of the invoice date. If any hire charge or other sum due to the Company shall not be paid by the Hirer on the date when the same shall be due and payable the Hirer shall be liable to pay interest upon such hire charge or other sum at the rate of (5% per annum above the base rate of National Westminster Bank) from time to time during the period in which interest is payable from the due date until the actual date of payment.

14. The Equipment remains at all times the property of the Company and the Hirer shall have no right title or interest therein save that of a hirer thereof under these Conditions. The Hirer shall not sell or offer for sale assign mortgage pledge underlet lend or otherwise deal with the Equipment or any part or parts thereof or deal with the Hirer’s interest under these Conditions which interest is personal to the Hirer and the Hirer will keep the Equipment in his own possession for his own use and will not
allow any alien or other encumbrance to be created in respect of the same.

15. The amount of the deposit (if any) specified overleaf shall be returned to the Hirer without interest when the Equipment has been returned to the Company and all charges and other monies due to the Company under the terms of the Agreement have been paid.

16. The Agreement may be determined by the Company forthwith by written notice given by the Company to the Hirer to that effect on the happening of any of the following events namely if the Hirer fails to pay any charges hereunder within seven days of the same having become due (whether demanded or not) or fails to observe or perform any other of these Conditions or if the Hirer commits any act of bankruptcy or being a company goes into liquidation or has a Receiver appointed in respect of the whole or any part of its undertaking or assets or is subject to a Receiving Order or makes any arrangement with or assignment for the benefit of the Hirer’s creditors or if distress is levied or threatened on any of the Hirer’s property or if the Hirer abandons the Equipment.

17. The termination of the Agreement and the hire thereby created for any reason whatsoever shall not affect any other right or remedy of the Company against the Hirer and without prejudice to the generality thereof shall not affect the right of the Company to recover from the Hirer any hire charges and other monies due to the Company at the date of such determination and shall not affect the Company’s right to recover damages from the Hirer in respect of any breach of these Conditions.

18. Any time or other indulgence granted by the Company to the Hirer shall not affect the rights of the Company under the Agreement.

19. The Company shall not in any circumstances be liable to the Hirer or any third party for any claims in respect of loss of profits special damage or any consequential loss whatsoever or be under any liability for or in respect of loss or damage to persons or property howsoever caused whether arising directly or indirectly from the hire or use of the Equipment by the Hirer.

20. The Company reserves the right to subcontract all or any part of he Hirer’s order and to assign or otherwise deal in any way whatsoever with the Company’s interest in the Equipment and in the Agreement.

21. The Hirer is advised not to use any original materials on in or in connection with the use of the Equipment and the Company cannot accept any responsibility in connection with any loss or damage to or in respect of the same.

22. The Agreement and these Conditions shall be construed in accordance with English Law and the parties herein submit to the jurisdiction of the English Courts

23. Insurance
  1. The hirer undertakes to Insure all hired Equipment supplied by the Company at its full replacement value against physical loss or damage from the time it leaves the Company’s premises until it is returned to the Company’s premises, or from the time it is delivered to the time it is collected from the Hirer by the Company or the Technician. Such Insurance may at the option of the Hirer be effected either by the Hirer or by the Company on the Hirer’s behalf. Where the hirer effects insurance the Hirer shall ensure the Company’s interest is noted by the insurers and shall notify the Company accordingly and give such other details of the policy or policies as the Company may require. Particulars of replacement values will be supplied by the company on request. Any Insurance arranged by the Hirer shall be in terms not less favourable than the terms of the Company’s insurance.
  2. Where the Hirer does not effect its own Insurance, the Hirer shall notify Company prior to the hired equipment leaving the Company’s premises and the Company will effect Insurance corresponding to the terms of Insurance on the Hirer’s behalf. This will be in the form of a percentage of the Equipment hire charge and may vary as from time to time. It must be noted that the Hirer is required to pay the first 10% (12% for equipment that is used outside the UK) of the purchase price of each and every separate item of any loss and that while the cover which the Company can effect represents the maximum cover available on a general basis under present conditions, the Hirer will nevertheless remain liable for additional hire charges and for all risks of loss or damage (including for example war risks) without limitation. A charge will be made by the Company to the Hirer in respect of such insurance. The Hirer undertakes to make full disclosure of all material circumstances affecting such insurance (For example overseas or hazardous or abnormal use or use which may expose equipment to the elements of use involving non-scheduled aviation) and undertakes not to do or omit to do anything which would have the effects of invalidating such Insurance. Any such disclosure must be made or confirmed by letter sent to the Company by recorded delivery to reach it in sufficient time for underwriters to be consulted.
  3. In the event of any loss, theft or damage the Hirer must notify the Company as soon as possible within a period of 24 hours.
  4. In the case of theft or loss the Police must be informed at the first opportunity, failure to comply invalidates the cover.